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QUEST Software
About Quest...
Quest
Software, Inc. is a leading provider of performance management solutions
designed to maintain the integrity of mission-critical business transactions
and maximize the performance of enterprise applications. Our solutions
address the needs of today's 24x7x365 businesses where demands on the
information technology infrastructure are high and tolerance for downtime
is low. The Internet has propagated the expectation of instant access
to information, and Quest delivers the solutions necessary to meet this
demand.
Founded in 1987, Quest Software now helps more than 100,000 users achieve the best possible performance from their enterprise systems so the end user experience is a positive one. Based in Irvine, California, Quest Software has offices worldwide and over 1,000 employees. For more information, visit www.quest.com.
BasisMedia
Success Story for Quest...
As
part of its commitment for a positive user experience, Quest Software
provides marketing support for its employees, partners, and customers.
To augment this effort, Media-Based Training (MBT) and Web-Based Training
(WBT), developed and produced by BasisMedia, is used to provide distance
learning for end users of Quest Software's Vista Plus product line. By
providing self-directed learning and product demonstrations, users learn
how to use Vista Plus software in a fraction of the time. The result of
this training program has been a reduced number of marketing support calls,
resulting in significant cost savings, as well as the ultimate goal of
a positive user experience.
One
of Quest Software's largest customers, Cingular Wireless, provided a
review
of their Vista Plus product to DM Review magazine. The article
also
mentions the CBT created by BasisMedia that "give users all the
information
they need to operate the product."
Click HERE to view the article.
Contact
Info:
Quest
Software
8001 Irvine Center Drive
Irvine, CA 92618
http://www.quest.com/support/training.asp
Please contact BasisMedia Corporate Communications at (949) 766-3959 for reference information.